Last Updated: September 6, 2026
At D’LCTÁNCE, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have when using our website.
By accessing or purchasing from our website, you agree to the practices described in this Privacy Policy.
1. INFORMATION WE COLLECT
When you visit our website, place an order, create an account, or contact us, we may collect certain information necessary to provide our services.
This may include:
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Full name
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Phone number
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Email address
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Billing and delivery address
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Order and purchase details
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Information you provide when contacting our customer support
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Website usage and browsing information
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Device, browser, and technical information
We only collect information that is reasonably necessary for operating our website, processing orders, providing customer service, and improving your experience.
2. HOW WE USE YOUR INFORMATION
We may use your information to:
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Process and deliver your orders
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Confirm orders and communicate delivery updates
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Respond to customer inquiries and requests
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Provide customer support
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Improve our products, website, and services
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Prevent fraudulent or unauthorized activity
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Maintain website security
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Send promotional or marketing communications where permitted and appropriate
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Comply with applicable legal and regulatory requirements
Your information is not collected for purposes unrelated to the operation of our business.
3. PAYMENT INFORMATION
Payments made through our website may be processed by third-party payment service providers.
D’LCTÁNCE does not intentionally store complete payment card details on its own servers. Payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.
4. COOKIES
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and provide a better browsing experience.
Cookies may help us understand which pages visitors use and how they interact with our website.
You can adjust your browser settings to refuse or delete cookies. However, disabling certain cookies may affect some website functionality.
5. SHARING OF INFORMATION
We do not sell, rent, or trade your personal information to third parties.
We may share limited information with trusted service providers when necessary to operate our business. These may include delivery and logistics partners, payment processors, website service providers, hosting providers, analytics services, and other operational partners.
Such information is shared only when reasonably necessary to provide a service, complete a transaction, maintain our website, or fulfill a legal obligation.
6. ORDER & DELIVERY INFORMATION
When you place an order, certain information such as your name, phone number, and delivery address may be provided to our delivery or logistics partners so that your order can be successfully delivered.
These partners are expected to use the information only for the purpose of fulfilling the delivery.
7. DATA SECURITY
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee absolute security.
8. THIRD-PARTY SERVICES & LINKS
Our website may use third-party services or contain links to external websites, social media platforms, payment providers, or other websites.
D’LCTÁNCE is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any external services you choose to use.
9. MARKETING COMMUNICATIONS
If you choose to receive promotional communications from us, we may contact you about new products, offers, launches, or other updates related to D’LCTÁNCE.
You may request to stop receiving marketing communications at any time by contacting us or using the unsubscribe option provided in applicable communications.
Please note that you may still receive essential transactional communications, such as order confirmations and delivery updates.
10. CHILDREN’S PRIVACY
Our website is not intentionally designed to collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation.
11. YOUR PRIVACY RIGHTS
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you.
You may also contact us regarding concerns about how your information is being used.
To make a privacy-related request, please contact us using the details provided below.
12. DATA RETENTION
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.
When information is no longer reasonably required, we may securely delete or anonymize it.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
Any updated version will be published on this page with a revised “Last Updated” date. We encourage you to review this page periodically.
14. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact D’LCTÁNCE through the contact information provided on our website.
D’LCTÁNCE
Pakistan
Privacy & Customer Support:
Please use the contact details provided on our website to reach us.